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47

votes

"Is Approver"

Suggested 9/23/2019 New

40

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

36

votes

Custom fields for User and Company

Suggested 3/22/2019 New

34

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 New

31

votes

Dashboard Tab - Realtime stats and monitoring for performance management

Suggested 12/12/2019 New

31

votes

Dynamic Automation Rule Values

Suggested 11/30/2018 New

30

votes

Queue Manager

Suggested 7/15/2019 New

28

votes

Accurate Response time in Reports

Suggested 13 days ago New

27

votes

Integration of Jitbit with BI (Power BI or Tableau)

Suggested 3/14/2019 New

26

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New

25

votes

Show attachment size in the Files/Attachment list

Suggested 17 days ago New

24

votes

Failed email delivery

Suggested 10/25/2019 New

21

votes

Allow use of custom statuses before replying to the ticket.

Suggested 7/29/2019 New

20

votes

Export Reports to PDF

Suggested 9 days ago New

19

votes

Custom public holidays

Suggested 12/16/2019 New

19

votes

Better Audit trail and timestamping of Automation rules

Suggested 11/14/2019 New

18

votes

Ticket Preview

Suggested 10/30/2019 New

17

votes

Whitelist domains

Suggested 11/4/2019 New

17

votes

More Options to see another users tickets

Suggested 12/11/2018 New

16

votes

Replace message "no ticket found" by 'You are not allowed to acces to this case"

Suggested 9/25/2019 New

View all     Ideas forum is where users can suggest, discuss and "vote" for new features in the product.