Declined Suggested 11/4/2019 by Ralph Kersten



Whitelist domains

We have set our instance of Jitbit to only accept emails from known users. This is to prevent spam / junk mail.

The downside is that we need to know all of our customer's users that are allowed to call for our assistance.
If a new employee is drafted, we'd need to add him/her as a user as well. If we don't (don't know about the new user), we won't see any of his/her new requests.

I'd like to have a feature that allows any user in known domains for that purpose.

avatar Alex Tech
This is already there, enable the setting and click "manage exceptions", there's going to be a box "Accept emails from unregistered users FROM THESE DOMAINS ONLY"
3/2/2020 11:27 AM

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