avatar  


Recently viewed tickets

Log out

New Suggested 11/22/2019 by Jonathan Wood

29

votes

Add more levels of security

The program currently is great for small mom pop shops, but for corporations we need a larger set of security granularity, need to be able to have grouping by things like region, division, area, etc plus have 1 or more managers assigned to those groups for viewing tickets etc. Look at an organization chart and understand that each branch would need its own notification level, and then the departments etc.


Log in to comment...