Implemented Suggested 8/21/2018 by Cirilo Haynes

22

votes

Minimum Characters Required in Subject and Ticket Details Field

It would be great to have an option to require users to meet a certain length before the page will submit a ticket.  Hopefully this will help users to elaborate on their issue.

avatar Michael Milnes
Could you also look at it via email? There are far too many times where my users will just send a ticket w/ no subject.
6/20/2019 4:18 PM
avatar Michael Milnes
IS this jut for the web app or will this also be for email?
6/27/2019 10:22 AM

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