Implemented Suggested 3/14/2019



Integration of Jitbit with BI (Power BI or Tableau)

integration of Jitbit helpdesk with Business intelligence provides great application for any organisation to see their tickets and regular updates.
Integration of this will help to create live dashboard, helpful in strategic decisions.

avatar Alex Tech
As I understand, "integrating" with data-visualization apps means simply providing data to them in a readable format. Do you have trouble using our existing API?

Or do you mean you want us us to develop a ready-to-use Tableau connector (for example) that you can simply use without any engineering skills?

We could explore that option and maybe even opensource and publish it to Github or something.
11/27/2019 7:43 AM
avatar Jack UTLEY
I would also love to see an out of the box adapter to Tableau and Power BI. Anything that can speed the integration pathway to data visualization without having to code is a bonus.
12/9/2019 3:43 AM
avatar Max Tech
Power BI integration is done: Please provide your feedback.
2/18/2020 2:51 PM
Have tried it briefly and would like to have all tickets and tables like company department , custom fields and tags as well please.
2/21/2020 7:09 AM
avatar Danny LeClair
I'd like to be able to do a graph that shows the Average Time Spent, Average Response Time and Average Duration. Could that be added to the integration? I don't see those as columns. Thanks!
3/11/2020 1:50 PM

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