Create

1

votes

Kanban category filters

Suggested Yesterday New

1

votes

New Report Option to show Yesterday Statistics

Suggested 2 days ago New

1

votes

Contract Management

Suggested 2 days ago New

1

votes

Ability to use variable substitution in automations

Suggested 3 days ago New

1

votes

Collapse ticket description

Suggested 3 days ago New

1

votes

check list for ticket categories

Suggested 3 days ago New

1

votes

Allow MP3 audio to play in iOS version

Suggested 3 days ago New

1

votes

Restrict ticket deletion per Category

Suggested 3 days ago New

1

votes

"Enterable" Selection combo

Suggested 7 days ago New

1

votes

Language Support for Mobile App

Suggested 13 days ago New

1

votes

Category font color change

Suggested 15 days ago New

1

votes

Allow technicians to opt out of notifications for specific tickets

Suggested 20 days ago New

1

votes

Option to make 'time spent' as madatory or include 'time spent' in autoamtion flow

Suggested 22 days ago New

1

votes

QOL: Show subscribers list in Details tab

Suggested 23 days ago New

1

votes

Ideas Forum - make it easier to search for existing ideas posts

Suggested 24 days ago New

1

votes

cloning canned responses

Suggested 24 days ago New

1

votes

Categories - Ability to copy techs from other categories in the same section

Suggested 27 days ago New

1

votes

Automation Rule for Time Spent

Suggested 29 days ago New

1

votes

Set a link in a canned response to a KB article

Suggested 3/23/2024 New

1

votes

Add tags in canned messages

Suggested 3/21/2024 New

1 2 ... 48

#autoresponder 2fa access rights accessibility active direcotry admin admin settings administration administrator advanced search allow api assets assets\custom fields assigned attachments audit audit log auditing authentication auto close auto translation autoclose automation rules avoid\actions dupplication azure banner brands button calendar canned responses categories category category permission change change management change request changes chatbot chatgpt check out checkbox clone color column combo comments company compliance content editor context menu convert copy copy/paste cr create ticket csat csv custom custom fields custom reports custom status customization cutting template dashboard date days off default department dependencies details disable display option dropdown due due date duplicate ease of use editcategory editticket efficiency email email notifications email settings email template emails footer enhancement enterable estimated wait time existing gitlab issues export external html dev needs feature request feedback fields filter filter by tag font font size formatting frame full-text search global search gmail google grid gui helpdesk helpdesk/admin helpdesk/admin/categories holidays html icon idea forum ideas import improvement incoming mail settings info integration interface ip address kanban kb knowledge knowledge base knowledgebase language link link existing gitlab issues link ticket to multiple issues linked linkedticket linking list field livechat location log login button logs management manager manager role mentions merge mfa microsoft mobile app move reply create ms teams multi language multifactor authentication multiple gitlab issues multi-select new newticket nightly reports no comment no update notes notification number object-oriented programming ofo on permise onboarding operator option out of office outofoffice parent ticket permissions picture policy power bi powered by print priority private queue range rbac real-time dashboard relative reply report reporting reports roles rules saml schedule scheduled tickets scrolling search section sections security selection self-hosted settings shortcut sla slack smtp snipe snipe-it sorting source code speed sso start date status statuses sub-category subject line subscriber sub-section substition masks subticket sub-ticket subtickets suggestion survey system entries tags teams tech technician ticker ticket ticket grid ticket updates ticket\grid\filter ticket\status tickets\grid\columns time date timezone dst time spent timezone translation ui/ux unique fields unregistered url query user user creation users variables via visibility votes voting warning widget working hours x hours x hours no comment x hours no update

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.