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Password prompt when clicking "Reports"

If you have "SQL Reporting Services" installed on the same server - by default it binds to "http://servername/Reports/" address without asking any questions. Open "Report Service Configuration Manager" and change the "Report Manager URL" to "/ReportManager/" or something, and everything will work fine
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.