Jitbit Helpdesk - Display Custom Fields in the Subject w/Automation Rule : Ideas forum

Implemented Suggested 12/10/2019 by David Ferber

5

votes

Allow the display of custom fields in the subject using the automation rule "Change ticket subject to"

On a side note, it would also be great to have a "Append.." or "Prepend.." option in addition to "Change.."