Jitbit Helpdesk

99 votes	Expand "Time Spent" Functionality Suggested 6/22/2021 Considering
58 votes	Group of users access for Categories Suggested 11/2/2020 New
50 votes	Supervisor Approval Process Suggested 2/14/2020 New
49 votes	Multiple outgoing SMTP accounts Suggested 10/8/2020 New
44 votes	User Groups Suggested 7/19/2021 New
31 votes	Pin tickets to top Suggested 2/24/2020 New
29 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New
23 votes	Automated reporting. Suggested 3/26/2021 New
21 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New
20 votes	Add signature when creating a new ticket Suggested 3/18/2021 New
20 votes	read-only subscribers Suggested 3/19/2020 New
19 votes	Update PowerBI Suggested 2/17/2023 New
16 votes	KB Article in multiple categories Suggested 6/2/2020 New
15 votes	Assign Multiple departments to one Person/Manager Suggested 9/1/2022 New
15 votes	Ability to adjust technician working hours Suggested 6/3/2022 New
15 votes	Prevent users from editing tickets Suggested 12/14/2020 New
13 votes	Expandable dropdown list when changing category in the ticket view Suggested 9/9/2021 New
12 votes	More flexible scheduling for recurring tickets Suggested 7/29/2021 New
12 votes	Manager Scheduled Reports Suggested 3/30/2020 New
11 votes	Colored Backgrounds for Tech Note vs Replies Suggested 11/3/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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