Jitbit Helpdesk

92 votes	Expand "Time Spent" Functionality Suggested 6/22/2021 New

73 votes	Create API call to allow ADSync to be called for users Suggested 7/24/2024 New

51 votes	Group of users access for Categories Suggested 11/2/2020 New

48 votes	Multiple outgoing SMTP accounts Suggested 10/8/2020 New

46 votes	Supervisor Approval Process Suggested 2/14/2020 New

42 votes	User Groups Suggested 7/19/2021 New

31 votes	Advance Permissions to Asset Management Suggested 7/22/2021 New

29 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

27 votes	Pin tickets to top Suggested 2/24/2020 New

26 votes	Ticket Comments pagination Suggested 10/20/2021 New

20 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New

20 votes	Add signature when creating a new ticket Suggested 3/18/2021 New

19 votes	Automated reporting. Suggested 3/26/2021 New

18 votes	read-only subscribers Suggested 3/19/2020 New

17 votes	Show Current Subscribers in the Ticket Details Suggested 5/4/2022 New

16 votes	Update PowerBI Suggested 2/17/2023 New

15 votes	Ability to adjust technician working hours Suggested 6/3/2022 New

14 votes	Assign Multiple departments to one Person/Manager Suggested 9/1/2022 New

13 votes	Prevent users from editing tickets Suggested 12/14/2020 New

12 votes	Expandable dropdown list when changing category in the ticket view Suggested 9/9/2021 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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