86

Votes

Supervisor Approval Process

Date 2/14/2020 New

35

Votes

read-only subscribers

Date 3/19/2020 New

32

Votes

Assign Multiple departments to one Person/Manager

Date 9/1/2022 New

25

Votes

Users to be associated with multiple Companies

Date 5/30/2024 New

25

Votes

Teams Integration Enhancement - Chat Request to Ticket

Date 10/23/2020 New

24

Votes

Ability to adjust technician working hours

Date 6/3/2022 New

22

Votes

Add custom fields to the filter section.

Date 10/28/2024 New

21

Votes

Jitbit KB : Management of Multiple Brands / Business Areas

Date 3/18/2021 New

16

Votes

Prevent Technicians creating new users

Date 5/18/2023 New

13

Votes

Add Close Reason to tickets

Date 8/21/2025 New

12

Votes

Mandatory field setting per ticket category

Date 6/8/2021 New

11

Votes

Lead Technician Roles

Date 11/4/2021 New

10

Votes

Pull in RBAC roles from Enterprise IDP via SAML claims or SCIM provisioning of groups

Date 5/23/2024 New

10

Votes

Multiple Saml Connections

Date 1/22/2022 New

9

Votes

Prompt for Time Spent when closing ticket

Date 9/11/2024 New

8

Votes

Show time between ticket takeover/ticket assignment and first response

Date 5/12/2025 New

8

Votes

Description option for Custom Fields

Date 3/11/2025 New

8

Votes

Customizable User Permissions

Date 9/30/2024 New

8

Votes

Submit on behalf of another user editable Via... section

Date 9/24/2024 New

8

Votes

JAMF Integartion for Asset Management

Date 3/16/2022 New
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The ideas forum is where users can suggest, discuss, and vote for new product features.