Jitbit Helpdesk

72 votes	Supervisor Approval Process Suggested 2/14/2020 New
43 votes	Automated reporting. Suggested 3/26/2021 New
42 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New
28 votes	Update PowerBI Suggested 2/17/2023 New
27 votes	read-only subscribers Suggested 3/19/2020 New
25 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New
24 votes	Assign Multiple departments to one Person/Manager Suggested 9/1/2022 New
20 votes	Ability to adjust technician working hours Suggested 6/3/2022 New
20 votes	Teams Integration Enhancement - Chat Request to Ticket Suggested 10/23/2020 New
19 votes	Allow multiple categories for Knowledge Base article Suggested 9/19/2022 New
17 votes	Users to be associated with multiple Companies Suggested 5/30/2024 New
17 votes	Jitbit KB : Management of Multiple Brands / Business Areas Suggested 3/18/2021 New
15 votes	AI search in KB Suggested 12/24/2024 New
15 votes	Prevent Technicians creating new users Suggested 5/18/2023 New
13 votes	Add custom fields to the filter section. Suggested 10/28/2024 New
13 votes	Connector for Power Automate Suggested 6/8/2023 New
13 votes	Multi-company access by user and/or Company parent child relationship Suggested 6/25/2020 New
11 votes	Disable re-opening of tickets due to emoji reactions in Outlook Suggested 8/6/2025 New
11 votes	MS Teams Integration enhancement Suggested 10/31/2022 New
10 votes	Request for Enhancing Knowledge Base Structure in Jitbit Suggested 2/18/2025 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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