Implemented Suggested 8/17/2018
10
votesOption to hide/collapse replies produced by automation rules
When multiple automation rules have fired during the lifetime of a ticket, it becomes difficult to read the flow of 'human' replies. Could an option be given to hide/show or collapse/uncollapse these on the ticket page.
Lucas Pajak
Great idea. Currently tickets are very illegible.
10/12/2018 6:09 AM
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