New Suggested 6/10/2020 by Trevor Frazer

10

votes

Improve how an asset is linked to a ticket

Would be great if the system would "suggest" an asset to be linked to a ticket. Generally, we link an asset that is assigned to the ticket owner. So if there was a pre-populated dropdown list with the ticket owner's assets to select from that would be helpful.

At the bare minimum, would be great to be able to search for an asset here via the user it's assigned to.


Sc
Steele carr 6/11/2024 5:02 PM
Second this idea. Would be great if it could pull in the asset info based on the user email (as this is how we link it in the asset tab).
Steele

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