Declined Suggested 6/29/2020 by Philippe Ferreira
3
votesArticles - Enforce the "for technicians only" option on the category level
Currently, there is no way to force the "for technicians only" option on the category level.
The idea is to be able to store sensitive information in a specific category.
However, the risk of forgetting "for technicians only" when creating an article is high, exposing sensitive information to users.
Could this be added?
Alex
Tech
You can set category "for technicians only" in Admin - Ticket categories - Edit
8/15/2021 4:02 AM
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