Declined Suggested 9/24/2020 by Andy Horn

14

votes

Multi-domain support

We trade as several different brands and have dedicated websites for each. We therefore need a ticketing system that can support multiple domains within the same account. Please make this happen JitBit.
avatar
Alex 1/18/2021 4:48 AM Tech
Unfortunately this would be super challenging technically. For example, browsers "remember" authentication tokens for one domain only, which mean your technicians would nee to re-login between domains. Same with email. Accessing same data over two addresses will add more confusion than benefit.

I would suggest setting up redirects for both email and your multiple URLs on your domain's side, that would essentially do the same thing for customer-facing parts of the app.

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