Declined Suggested 9/13/2018 by Laurent
1
votesPossibility to send short customized message by mail with detail only in Jitbit
The idea is to include only a link in th mail with a short message.
"Your have received a question on your ticket, please click on the link to see it and answer"
With that it could be possible to correct the content on Jitbit after have sent the mail and the user will see the corrected version only.
Alex
Tech
You can simply edit the email template and remove everything except the #URL# field.
10/1/2018 6:04 PM
Laurent
Hi alex,
I will try that.
Thanks for your answer !
I will try that.
Thanks for your answer !
10/2/2018 3:31 AM
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