Implemented Suggested 9/13/2018 by Laurent

Alex Tech

Do you mean the ticket edition log files in the comments?

9/13/2018 4:16 PM

Laurent

Hi Alex,

Yes.

Having access to the log is great for sure and it's important to let this for sure.
In fact, it's just the icons under the messages and under the right column who are not optimal (for me)

Because, the logs are not often used and it's annoy to see 10 logs icons in the screen when you want just read the ticket.

Have a nice day -_-

9/14/2018 2:14 AM

Laurent

I add that if you can add a button History in the Administration Area or a tab "tools" it will be wonderfull.
Because all users (admin; technical and users) need to access to this I think.

9/14/2018 2:22 AM

Laurent

Hi Alex,

I add that it will be great to be able to hide the systems events to the users.
I prefer choice what I communicate to the user and write myself the events to the attention of the user.

10/2/2018 10:24 AM