Jitbit Helpdesk - Subticket creation buton (in ticket) : Ideas forum

Jitbit Helpdesk

Implemented Suggested 9/26/2018 by Laurent

7

votes

Subticket creation buton (in ticket)

It will be very great to have a "Create subitcket" in the ticket.

This buton could do :

1. New ticket creation

2. Automaticaly link the new ticket to the parent ticket.

Stefano Bagnatica

Maybe this can be integrated in the existing "Copy to separated ticket" feature?
I use it often, but actually it does not create any link automatically.

9/28/2018 5:35 AM