Declined Suggested 6/13/2021 by Fajar Taufik

8

votes

Teams Integration

Possibility to filter incoming with Categories, so each category will be different webhook URL/channel.


avatar
Alex Tech
You can customize webhooks using automation rules. Set up a rule that sends an HTTP request when a support ticket arrives, and shoot different webhooks depending on a category.
5/26/2022 6:02 AM

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