Declined 9/9/2021 Lars Öbom

10

Votes

Select multiple categories or sections in ticket list view filter

The way it works right now you can only select one section or category when creating a filer in the ticket list view.
We would really like to be able to select multiple categories or/and sections when creating a filter.

filter ticket\grid\filter

Alex 9/13/2022 9:40 AM Tech

You can already do that by using "Shift+Click" in the category menu

LÖ

Lars Öbom 9/14/2022 4:04 AM

@Alex. Thanks a lot for the info. It works well when selecting different categories, even categories under different sections.
But you can't shift-click on multiple sections. To reach the wanted result you need to individually shift+select every single category under the sections you would like to filter.

LÖ

Lars Öbom 6/27/2024 10:31 AM

Shift click works fine för categories as long as you are in the same section. You can not choose multiple sections