Jitbit Helpdesk - Ticket Comments pagination : Ideas forum

Declined Suggested 10/20/2021 by Simon Wittwer

27

votes

Ticket Comments pagination

We have Tickets with 500+ comments which take about 20-30 sec to load and also to post new comments.

It would be nice if there would be a configuration option to have comment-pages with e.g. 100 comments each to improve performance.

comments

Simon Wittwer 7/27/2022 3:07 AM

probably an alternative to pagination would be lazy loading so the ticket only loads the last 100 comments on page load and keeps loading when scrolling downwards?

Stefano Bagnatica 5/14/2024 8:26 AM

+1 for lazy loading proposal of Simon Wittwer