New Suggested 1/31/2022 by Jessica Swanson
5
votesAdd Custom Fields While Adding/Editing Ticket Category
Hi there!I think it would be great if there was a way to select the custom fields from a list when creating a new ticket category/editing an exsiting category versus having to go into each individual custom field and select the associated ticket categories for it to appear on.
Our company has 20+ custom fields associated with some categories, and it takes a lot of time to go manually tie them to the new ticket category.
Thanks!
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