New Suggested 1/31/2022 by Jessica Swanson

5

votes

Add Custom Fields While Adding/Editing Ticket Category

Hi there! 

I think it would be great if there was a way to select the custom fields from a list when creating a new ticket category/editing an exsiting category versus having to go into each individual custom field and select the associated ticket categories for it to appear on. 

Our company has 20+ custom fields associated with some categories, and it takes a lot of time to go manually tie them to the new ticket category. 


Thanks! 


Log in to comment...