Declined Suggested 2/5/2022 by Fred S
1
votesAutomatically forward attachment with ticket
When a new ticket is submitted with an attachment, add the attachment to the email that is sent to a technician. This is currently possible for admins when a new ticket is created but doesn't seem to be available for techs.
Alex
4/22/2024 4:59 PM
Tech
This is actually the default behavior
FS
Fred S
4/22/2024 5:15 PM
At the time I posted this, the function was working, at least not on our account.
FS
Fred S
4/22/2024 5:15 PM
Fred S
At the time I posted this, the function was NOT working, at least not on our account.
At the time I posted this, the function was NOT working, at least not on our account.
FS
Fred S
4/22/2024 5:15 PM
It was resolved.
Log in to comment...