Jitbit Helpdesk - Add Note in sidebar for special handeling of user who sent the ticket : Ideas forum

New Suggested 2/10/2022 by ישראל גוטליב • GIS מערכות תקשורת

1

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Add Note in sidebar for special handeling of user who sent the ticket

please add notes in the sidebar under a user or comany for special handeling

like if for a specific user we always need to call and explain we would add a note for that user and every time the user opens a ticket we would see the info

it should be per user and per company thanks