Added Sortby type - By priority (1) & Category position (2)
SITUATION :At this time, sort tickets on "priority" is executed on criteria below
1. Ticket priority
2. Ticket submission date
ADDED NEED :
Consider the fact that the columns "Categories" can be used also to manage the priorities.
(by management of sections & categories positions)
SUGGESTION :
Develop a function to allow sorting on criteria below
1. Ticket priority
3. Ticket section & category position
2. Ticket submission date
Useable via URL query and also via GUI
GOOD WORD & LUCK :
On GUI's side, precited suggestion will maybe warm the JITBIT GURUS\Brains.
But, I'm trust in their faculty to found a way to make the world great; beautiful and wonderful.