Implemented Suggested 3/24/2022 by Lewis Purver
We are submitting new tickets via the API. We would like to assign helpdesk users to the submitted tickets. Frequently a user will not yet exist in Jitbit for the ticket we are submitting. I understand we could programmatically create new users, but to do so we have to set an email address, username and password, as they are required fields.
Ideally, we'd just send an email address to the CreateUser endpoint and the user be created automatically, without having to set a username or password - replicating what happens when the helpdesk receives an email from an address it hasn't seen before.