Implemented Suggested 9/23/2022 by Jon Soldo

14

votes

Real Time Dashboard - Unassigned Tickets

Is there any way you can add a box for Unassigned (or New) tickets to the Real Time Dashboard ?  

Basically it would be green if zero and red if greater than zero?

This way our techs can easily be aware of any new tickets.

avatar
Michael Milnes 10/5/2022 8:04 PM
This would be awesome. Add a bit of customization with the colors though and allow us to set those thresholds... Like Green for 0, yellow for 10, red for 20 etc...

Log in to comment...