New Suggested 5/29/2023 by Yvan Bouchard
1
votesAuto-assign technician on first reply "For technician only"
Presently, JitBit does not assign the ticket to the first tech that replies to a ticket if the reply is for technician only.I believe this should be the same as for public replies.
Maybe a global setting that we can turn on or off?
Thanks!
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