New Suggested 6/5/2023 by Kyle Hughes
2
votesDedicated Dashboard User
We would like to populate a screen with the dashboard report screen so our technicians (and management) can see the status of the helpdesk on the floor. Looking for maybe a dedicated role for report users or something along the lines of that which wouldn't use up a technician license and also not have full admin rights to the setup. Thinking along the lines of a service account to display the dashboard.
Michael Milnes
I ended up using a service account that I use for long term tickets I hand off to our development team, but must remain open. I also am hosted and use windows authentication.
6/6/2023 9:21 AM
Kyle Hughes
Thanks for the suggestion Michael
6/7/2023 5:42 PM
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