New Suggested 6/29/2023 by Help Desk

2

votes

KB Notification to email to include "KB" article it self

Notification to be configured (optionally) to Include the "KB" article it self, not just a link to KB?

Instead of this
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The knowledge-base article Test has just been updated

Please review the changes here: https://service.bctf.ca/helpdesk/KB/View/10008-test

🚀Powered by Jitbit Helpdesk

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To something like this:
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The knowledge-base article Test has just been updated.

Testing Notification to a group - Please Ignore"

Please review the changes here: https://service.bctf.ca/helpdesk/KB/View/10008-test
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