Ticket Filter - Updated: Not Today
When our team is working on tickets, it would be nice to have a drop-down available that can show tickets that have not been updated in {X} days. This is useful when we are trying to work through a backlog for the day, and the tickets disappear off the list, as we respond back to them.
For example:
- Not Today
- Not This Week
- Not Last 30 Days
Currently, we are using the Custom field to enter the dates, but when we save the filter, we are always having to change the dates.