New Suggested 8/28/2023 by Larry Bell

2

votes

Ticket Filter - Updated: Not Today

When our team is working on tickets, it would be nice to have a drop-down available that can show tickets that have not been updated in {X} days.  This is useful when we are trying to work through a backlog for the day, and the tickets disappear off the list, as we respond back to them.  

For example:
  • Not Today
  • Not This Week
  • Not Last 30 Days

Currently, we are using the Custom field to enter the dates, but when we save the filter, we are always having to change the dates.




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