Jitbit Helpdesk - Make Tech phone number accessible/viewable by Clients : Ideas forum

New Suggested 10/4/2023 by Lucia Antalová

1

votes

Make Tech phone number accessible/viewable by Clients

Hi,

It would be very helpful if the phone number recorded in the Tech's user profile can be viewed by our clients so they can call their assigned Tech easily. It is important to us that our clients can approach us both via the JitBit helpdesk/app but also via phone. We want to be reachable and personal with our clients and some just prefer the phone so we want to go that extra mile for them.

We understand that not all JitBit customers may want it that way so maybe a toggle button in the Settings section where each company could choose for themselves?

Thanks!