Jitbit Helpdesk - bulk change ticket priority : Ideas forum

Jitbit Helpdesk

Implemented Suggested 5/16/2024

1

votes

bulk change ticket priority

Can we have a feature added to this menu to bulk change ticket priority?

priority

Alex Tech

It's already there, however we found a small bug that prevent it from showing if you have "restrict changing priority to techs only" setting enabled. We'll fix that asap.

5/17/2024 3:01 AM

Thank you.

5/17/2024 9:09 AM

I am still not seeing it, what am I doing wrong?

5/20/2024 4:50 PM

Nevermind. Resolved.

5/20/2024 4:53 PM