New Suggested 6/17/2024 by E N
We have teams across the world and we see a need to have an option to set all Time to ISO 8601 format 2024-06-14.
This way it's clear for any agent when historic tickets were worked on and got replies, etc.
ISO 8601 is a standard that provides a well-defined, unambiguous method of representing calendar dates and times in worldwide communications