New Suggested 9/30/2024 by Jonathon Matthews
3
votesAdd prefit to ticket number
This was Declined in 2021. But want to try again.
Is it possible to put even a letter before the ticket number. we have a few helpdesks and if they send one to the other it opens old tickets and causes confusion.
Many thanks.
Michael Milnes
10/1/2024 12:55 PM
I second this request. I run into this issue often with the number of on-prem installs I have.
Chad Master
10/2/2024 9:35 AM
This is a definite problem for those of us that have multiple Jitbit instances.
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