Declined Suggested 3/19/2019 by Tim Mrazek
21
votesRestrict tag creation
Allow certain people to create tags. This will reduce the need for tag auditing to make sure the correct information is being put in and spelling is correct.
se
7/12/2019 7:07 AM
+1, it's a pain in the a**** to clean up the missspelled tags all the time.
Alex
7/29/2019 4:12 PM
Tech
Actually, tagging tickets is restricted to technicians only, both on "new ticket" page and the ticket-view.
Aaron McQueen
11/22/2019 12:05 PM
Alex, the issue is the technicians are the problem. We need a better way to manage tags.
TF
Trevor Frazer
6/17/2020 7:25 AM
Agreed! Pre-defined tags is the way to go!
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