Track Multiple Technician Contributions on a Ticket

We have tickets that require multiple technicians to work together, and we’d like the ability to assign a single ticket to multiple individual technicians rather than only one technician at a time.

We also need each technician’s contribution to be reflected in reporting. If multiple technicians work on a ticket, their time and work should be credited to them individually and included in their technician reports, rather than the ticket being attributed only to the technician assigned when it is closed.