Implemented Suggested 9/6/2019 by Renault DEMANGER
30
votesRGPD Compliance functionality in "reply" area
1. Add a field CC: under TO:2. Automaticaly print the text below in each mail sent
TO : Company name\NAME Firstname
CC : Subscribed user 1; subscribed user 2; etc.
3. At the end of each mail, print the word "UNSUBSCRIBE" (translated in the language of the user) with a link on for unsubscribe to the case.
I prefer this solution than use the real CC field because with this the management of users in CC is managed on Jitbit.
Alex
Tech
You can edit the email template and include the #Recipients# tag that will be replaced with all users that were CC'ed in the reply.
We will add the "unsubscribe" link though.
We will add the "unsubscribe" link though.
3/2/2020 11:30 AM
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The second line CC in BOLD; Italic and grey