Create

37

votes

Folders for Canned Responses

Suggested 2/11/2020 Implemented

20

votes

Canned Responses when creating tickets

Suggested 8/4/2021 Implemented

12

votes

Allow images in canned responses

Suggested 5/5/2022 Implemented

6

votes

Sub-tickets : Copy information from parent ticket

Suggested 4/20/2022 Implemented

3

votes

Canned responses for users

Suggested 7/14/2021 New

1

votes

cloning canned responses

Suggested 4/1/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.