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17
votes
Support groups and queues
Suggested 9/28/2021
Declined
5
votes
JAMF Integartion for Asset Management
Suggested 3/16/2022
New
4
votes
Custom Ticket Views (Filters)
Suggested 9/20/2021
Declined
3
votes
Ability to assign tickets to internal users without a technician license
Suggested 8/17/2023
New
2
votes
Automation rule: create sub ticket AND assign to
Suggested 4/17/2023
New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.