17

votes

Support groups and queues

Suggested 9/28/2021 Declined

5

votes

JAMF Integartion for Asset Management

Suggested 3/16/2022 New

4

votes

Custom Ticket Views (Filters)

Suggested 9/20/2021 Declined

3

votes

Ability to assign tickets to internal users without a technician license

Suggested 8/17/2023 New

2

votes

Automation rule: create sub ticket AND assign to

Suggested 4/17/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.