Jitbit Helpdesk

5 votes	Custom Report Group Data By = VIA Suggested 5/3/2023 New
5 votes	Change ticket body with automation rule Suggested 3/29/2023 New
5 votes	Add tracking for all ticket assignment/status changes Suggested 3/8/2023 New
5 votes	Pictures integration by Copy/Paste (in users signatures) Suggested 7/7/2022 New
5 votes	Allow custom pattern to recognise ticket on email, i.e. [12345] or {!-12345-!} or {[12345]} to avoid Cross-Ticket Issues Suggested 6/17/2022 New
5 votes	Support for Webauthn for 2FA Suggested 4/5/2022 New
5 votes	JAMF Integartion for Asset Management Suggested 3/16/2022 New
5 votes	More customization options for Custom Fields Suggested 3/16/2022 New
5 votes	Knowledge Base Editor Role Suggested 3/1/2022 New
5 votes	Add Custom Fields While Adding/Editing Ticket Category Suggested 1/31/2022 New
5 votes	Format the Powered by JitBit and email format Suggested 12/1/2021 New
5 votes	New standard report for SLA conformance measurement Suggested 8/10/2021 New
5 votes	Custom Field - Dropdown Option Management - Import/Export Suggested 6/18/2021 New
5 votes	Embeddable Customizeable Dashboards by entity ; by viewer Suggested 3/31/2021 New
5 votes	Possiblity to store attachments or files in a central place Suggested 3/15/2021 New
5 votes	Total Time spent in Report Suggested 1/27/2021 New
5 votes	Languages management enhancement Suggested 1/20/2021 New
5 votes	Rich text editor option Suggested 12/9/2020 New
5 votes	Language & Holiday Suggested 12/2/2020 New
5 votes	Custom field with read-only HTTP request lookup type Suggested 9/29/2020 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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