Jitbit Helpdesk

4 Votes	Assign multiple tickets functionality for Technicians who are Managers. Date 6/30/2022 New
4 Votes	Ability to attached a file to the ticket via the automation rule Date 6/30/2022 New
4 Votes	TeamViewer Integration v2 Date 5/31/2022 New
4 Votes	color option for New Ticket button Date 5/26/2022 New
4 Votes	Bulk-edit custom fields for tickets Date 5/5/2022 New
4 Votes	Plain Text Variables for Automation Rules Date 4/14/2022 New
4 Votes	Allow Unique/Distinct Fields in Assets Date 3/18/2022 New
4 Votes	Reorder canned responses Date 2/18/2022 New
4 Votes	Select columns to display... Date 2/11/2022 New
4 Votes	Automation trigger when a tag is removed in a ticket Date 1/12/2022 New
4 Votes	Custom Working Hours Date 1/6/2022 New
4 Votes	Terminated Technicians Date 10/28/2021 New
4 Votes	Clone Master Ticket with Sub-Ticket Date 6/30/2021 New
4 Votes	SelectionCombo/Checkbox result in email Date 6/11/2021 New
4 Votes	CC Active Directory Manager Date 5/3/2021 New
4 Votes	Report to include user who closed the ticket Date 3/24/2021 New
4 Votes	Real-Time Dashboard addition of Quarter and a Year Date 9/23/2020 Considering
3 Votes	Support app-only Microsoft 365 mailbox authentication Date 7/1/2026 Considering
3 Votes	KB: Permission for individual articles Date 6/10/2026 New
3 Votes	AI Response Feedback (Thumbs Up / Down) for Chatbot Replies Date 6/8/2026 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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