4

votes

Only for technicians on ticket creation

Suggested 11/23/2023 New

4

votes

Daylight Savings Automatic Support

Suggested 10/3/2023 New

4

votes

Hide the 'powered by' label from the page footer and from emails for all subscriptions

Suggested 10/2/2023 New

4

votes

SCIM support

Suggested 9/28/2023 New

4

votes

Replace all List fields by This Magic Field

Suggested 8/23/2023 New

4

votes

Multi Language Support (automated/suggested real time?) for canned responses and setup fields

Suggested 8/2/2023 New

4

votes

Report Headers

Suggested 6/27/2023 New

4

votes

Automation Rules - Run this rule for all existing tickets

Suggested 6/26/2023 New

4

votes

Add option to edit the pulldown list at create ticket on behalf..

Suggested 6/9/2023 New

4

votes

Allow due dates in the past

Suggested 6/2/2023 New

4

votes

ChatGPT integration on "LiveChat"

Suggested 5/9/2023 New

4

votes

Erase his own reply in few seconds after submission

Suggested 5/8/2023 New

4

votes

Use Substitution Masks (Variables) in Automation Rule Actions

Suggested 4/23/2023 New

4

votes

Change behavior on Convert to reply in another ticket

Suggested 1/13/2023 Considering

4

votes

Option to allow all users to see subscriber suggestion dropdown

Suggested 12/15/2022 New

4

votes

Allow negative ticket filters (all except selected categories)

Suggested 11/15/2022 New

4

votes

Remind with note

Suggested 10/31/2022 New

4

votes

Dashboard - feed of recent tickets and replies including agent name

Suggested 10/7/2022 New

4

votes

Request to make ticket number changeable

Suggested 10/6/2022 New

4

votes

React to reply (thumbs up/like)

Suggested 7/26/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.