Jitbit Helpdesk - Copy this comment to an other ticket... : Ideas forum

New Suggested 10/20/2021 by Renault DEMANGER

3

votes

SITUATION :

ON the TICKETS\REPLIES\Upper right corner, the first icon is a button for "Move this comment to an other ticket"

NEED :

Ability to COPY this comment to an other ticket

SUGGESTON :

Add a button "Copy this comment to an other ticket..."

Not to be confused with the existing "Copy to a NEW ticket" feature

copy reply ticket