Jitbit Helpdesk
Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
New
Suggested 2/24/2020 by Sean Johnson
31
votes
Pin tickets to top
Would love the option to pin ("sticky") a ticket to the top. Especially helpful for master tickets (with many sub-tickets) which have a long-running project timeline and might not necessarily be closed out quickly.
subticket
More...
Ma
9/20/2023 7:01 PM
We need this function. We have tickets that are on hold or scheduled that need to stay visible until completed.
Log in to comment...