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71 votes	Auto-update parent ticket (for technicians only) when subticket is closed Suggested 9/20/2023 Declined
46 votes	Need a way to determine the parent ticket of a sub ticket Suggested 10/4/2023 Implemented
32 votes	Pin tickets to top Suggested 2/24/2020 New
10 votes	Create Subticket - Custom Field Support in Subject Suggested 7/8/2022 Implemented
7 votes	List of 5 Sub-ticket enhancement. Suggested 10/29/2019 Declined
6 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New
5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New
4 votes	Clone Master Ticket with Sub-Ticket Suggested 6/30/2021 New
2 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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