Implemented Suggested 2/28/2020 by Andreas
27
votesSearch function improvement: Include the “Custom fields” data to the main search results.
It
would be great improvement to the Search function if the Custom fields data
would be included to the main search results.
At this moment to search Custom fields data the technicians/admins have to:
At this moment to search Custom fields data the technicians/admins have to:
- go to the search page
- click Advanced
- make sure the main search box is empty
- scroll down to the Custom fields data input fields
- insert the search phrase into the correct/corresponding Custom field
- scroll back up and hit Search (can be skipped if hit enter after inserting the search phrase into the correct/corresponding Custom field)
- and then scroll back down to see the search results
An
Andreas
2/28/2020 8:43 AM
Please read and consider also another Search function improvement related idea:
https://support.jitbit.com/helpdesk/Ideas/13028
Search function improvement: Adding an additional Search button under the “Custom fields” data input fields.
https://support.jitbit.com/helpdesk/Ideas/13028
Search function improvement: Adding an additional Search button under the “Custom fields” data input fields.
An
Andreas
3/10/2020 8:06 AM
If the advanced search is heavy on the servers perhaps You could consider this option for the clients that have the "on-premise" version.
Alex
5/31/2020 2:23 PM
Tech
We just deployed a new version that searches for text in custom fields too
An
Andreas
6/3/2020 7:42 AM
Alex thank You for the update.
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For an example if “Custom field name: Search phrase” is inserted to the main search then the search would search the specific Custom field Custom field name and the Search phrase.