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43 Votes	Custom Field Type Selection Combo + Search Date 3/22/2021 Implemented
28 Votes	Search function improvement: Include the “Custom fields” data to the main search results. Date 2/28/2020 Implemented
21 Votes	AI search in KB Date 12/24/2024 New
20 Votes	Search function improvement: Adding an additional Search button under the “Custom fields” data input fields. Date 2/28/2020 Implemented
14 Votes	API Asset Search Date 6/26/2023 Implemented
14 Votes	OCR text search Date 11/4/2021 Declined
11 Votes	Prioritize Article Title in Search Results Date 2/18/2023 Implemented
7 Votes	When doing a search also search in attachments Date 8/2/2023 Declined
6 Votes	Searching to include Subject Line. Date 9/29/2023 Implemented
5 Votes	Improve search results Date 12/9/2025 New
4 Votes	Select columns to display... Date 2/11/2022 New
3 Votes	search function for custom fields Date 11/21/2023 New
3 Votes	Improve asset search experience: making advanced search availble from Date 8/31/2023 New
2 Votes	Ideas Forum - make it easier to search for existing ideas posts Date 4/1/2024 New
2 Votes	Search by ticket in closed ticket database Date 1/5/2021 Declined
2 Votes	Add option to include Disabled Assets in Search results Date 12/16/2020 Implemented
1 Votes	Add Search to Category selection when editing a ticket Date 7/20/2023 New
1 Votes	Sort A->Z by click on column title of UserSearch Date 4/17/2023 New
1 Votes	Add Export button to the UserSearch Company page Date 9/28/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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