Jitbit Helpdesk - Ability to copy/paste and/or use advanced formatting in user signature : Ideas forum

Implemented Suggested 4/3/2020 by Renault DEMANGER

13

votes

Ability to copy/paste and/or use advanced formatting in user signature

Location concerned : https://*****.jitbit.com/helpdesk/User/View/******

Problem :

In case of copy/paste of a signature from Google Chrome\Webmail to the field "Signature", the picture (enterprise logo) + text formatting is lost.

Suggestions (2 differrents possibilities) :

1. Ability to copy/paste text and picture from a browser with keeping picture + text formatting

2. Activate the Advanced formatting on the field signature

user

Alex 7/6/2021 4:20 PM Tech

We've added support for HTML there, but you will have to insert tags manually. Like <b>bold text</b>

Renault DEMANGER 7/7/2021 2:22 AM

Thanks Alex !

Is there some limits to this HTML support ?
(Example : limited to function offered by the Advanced formatting toolbar)

Does it support picture integration ? (to integer company logo)