Jitbit Helpdesk

43 votes	Secondary email address for users Suggested 6/10/2020 Implemented

13 votes	Ability to copy/paste and/or use advanced formatting in user signature Suggested 4/3/2020 Implemented

8 votes	Merge Users & User API request Suggested 9/28/2020 Implemented

6 votes	Lead Technician Roles Suggested 11/4/2021 New

6 votes	User Profile W/ Multiple Linked Emails Suggested 11/18/2019 Declined

5 votes	JAMF Integartion for Asset Management Suggested 3/16/2022 New

4 votes	Link subscriber to its user file Suggested 10/19/2020 New

3 votes	Disallow reopening of tickets from specific users Suggested 6/14/2023 New

2 votes	Make User Notes Private Suggested 11/30/2023 New

2 votes	Add "SetCustomFieldsForUser" API Method Suggested 10/20/2023 New

2 votes	SAML Attribute Enhancement Suggested 10/19/2023 New

2 votes	Open a Flying Frame with User description on click to a Subscriber Suggested 12/12/2022 New

2 votes	Reporting on User Location Suggested 12/1/2022 New

2 votes	TICKET\User pop-up - Icon to display ticket grid filtr on sbmitted by him Suggested 11/24/2022 New

2 votes	Multi role / Cap (Use mode) Suggested 9/1/2022 New

2 votes	Default ticket category per user/department Suggested 6/8/2021 New

1 votes	Add Export button to the UserSearch Company page Suggested 9/28/2022 New

1 votes	Access to "Reply written" and "Idea registred" from user full description Suggested 6/1/2022 New

1 votes	Landing page for users, with options for what to do Suggested 5/2/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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