Declined Suggested 6/3/2020 by Alex
6
votesSnooze a ticket (like in Gmail)
Being able to "snooze" a new ticket for X days to hide it from the "unanswered" queue, to get back to it later, when it pops back.
Alex
Tech
Here's a workaround: https://support.jitbit.com/helpdesk/KB/View/43088302-how-to-snooze-a-ticket-in-jitbit-helpdesk
12/6/2021 3:41 PM
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