New Suggested 11/2/2020 by David-H. Mercier
45
votesGroup of users access for Categories
When you create/edit a category, you can specify who can access
that category: everyone, technicians or specific users. I think it would
be useful to have another option : Group of users.
![avatar](https://secure.gravatar.com/avatar/33f74b2a01a08bc9de7d26e37109843d?s=64&d=https%3A%2F%2Fcdn.jitbit.com%2Fhelpdesk%2Fimages%2Fguestavatar.png)
User groups would be very helpful, especially for onboarding new staff. I would love to be able to add a new member to a group which would grant them all the necessary permissions/categories rather than having to individually add the user to each category one-by-one.
11/30/2023 1:28 PM
Shannon Girouard
Having the ability to assign a company or department to a category would all a method of managing technicians by groups. It would also need to have the ability assign multiple group assignments.
2/29/2024 12:46 PM
![avatar](https://secure.gravatar.com/avatar/b5db79969e748dee4e699a6f54edf9d7?s=64&d=https%3A%2F%2Fcdn.jitbit.com%2Fhelpdesk%2Fimages%2Fguestavatar.png)
Vitaly Purtov
Would like to have - users moving between department and ability to assign Security Group to a Category - would be best option to have.
4/22/2024 4:40 PM
![avatar](https://secure.gravatar.com/avatar/a0d233cf1902549e363fde14825ecb8a?s=64&d=https%3A%2F%2Fcdn.jitbit.com%2Fhelpdesk%2Fimages%2Fguestavatar.png)
Devon O
Seems like a duplicate of this: https://support.jitbit.com/helpdesk/Ideas/27709
6/25/2024 1:32 AM
![avatar](https://secure.gravatar.com/avatar/031f9f52221b40a548421e6531b4145a?s=64&d=https%3A%2F%2Fcdn.jitbit.com%2Fhelpdesk%2Fimages%2Fguestavatar.png)
This would be incredibly useful for managing different teams with separate responsibilities.
6/25/2024 2:06 PM
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