New Suggested 7/19/2021 by JohnB
36
votesUser Groups
Would be good to be able to create user groups, so you can assign a user group to a queue and use them alerting only certain key Techs in a category.
Taren Burns-Hutchison
It would be great to be able to apply user groups to have access to a section or category as well.
2/5/2024 5:27 PM
Devon O
Can I buy more upvotes to get this one done? It'd really help with simulating separate queues for different support teams.
6/25/2024 1:30 AM
Devon O
Seems like a duplicate/related to this one: https://support.jitbit.com/helpdesk/Ideas/18415
6/25/2024 1:34 AM
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